Last Updated: June 14, 2025
Auto Ways Private Limited (“we,” “us,” or “our”), founded in 1991 in Anuradhapura, Sri Lanka, is dedicated to providing high-quality tyre retreading, manufacturing, and repair services to sectors including transportation, logistics, construction, and agriculture. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [insert website URL], interact with our services, or contact our facilities in Anuradhapura, Kandy, or Kuruwita. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
Personal Information: When you contact us, request a quote, place an order, or engage with our services, we may collect your name, email address, phone number, company name, billing/shipping address, and payment details.
Business Information: For clients in transportation, logistics, construction, or agriculture, we may collect details about your business needs, such as fleet size or tyre specifications.
Feedback and Inquiries: Information you provide through contact forms, customer service interactions, or feedback surveys.
b. Information Collected Automatically
Website Usage Data: When you visit our website, we may collect data such as your IP address, browser type, device information, pages visited, and time spent on the site using cookies or similar technologies.
Location Data: If you enable location services, we may collect approximate location data to provide region-specific services or distribution information.
c. Information from Third Parties
We may receive information from partners, such as the Sri Lanka Transport Board or other clients, related to service agreements or delivery logistics.
2. How We Use Your Information
We use your information to:
Process orders for tyre retreading, repairs, or materials and manage payments.
Communicate with you about our services, promotions, or updates.
Improve our website, products, and services through analytics and feedback.
Ensure efficient distribution through our transport fleet.
Comply with legal obligations or respond to inquiries from authorities.
Provide tailored solutions for transportation, logistics, construction, or agriculture sectors.
3. How We Share Your Information
We do not sell your personal information. We may share your information:
With service providers (e.g., payment processors, logistics partners) to fulfill orders or deliver services.
With the Sri Lanka Transport Board or other partners for contracted services.
To comply with legal requirements or protect our rights.
In the event of a business transfer (e.g., merger or acquisition).
4. Cookies and Tracking Technologies
We use cookies to enhance your experience, analyze website performance, and deliver relevant content. You can manage cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.
5. Data Security
We implement reasonable security measures to protect your information, including encryption for payment processing and secure storage for customer data. However, no system is completely secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, order-related data may be kept for accounting purposes as per Sri Lankan regulations.
7. Your Rights
Depending on applicable laws, you may have the right to:
Access, correct, or delete your personal information.
Opt out of marketing communications.
Restrict or object to certain data processing.
To exercise these rights, contact us at [insert contact email or phone number].
8. International Data Transfers
As a Sri Lanka-based company, most of our data processing occurs locally. If we transfer data internationally (e.g., for cloud storage), we ensure compliance with applicable data protection laws.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Last Updated” date.